Return & Refund Policy

Thank you for shopping with Threadstrends! We want you to love your purchase, but if something isn’t right, we’re here to help.

You may request a return within 30 days of receiving your order.
Items must be unused, unworn, and in their original packaging with tags attached.
Certain items such as sale items, gift cards, or personalized/customized products are non-returnable.

Once we receive and inspect your return, we’ll notify you about the status of your refund.
Approved refunds will be issued to your original payment method within 5–10 business days.
Shipping costs are non-refundable.

If you need to exchange an item for a different size, color, or style, please contact us first.
Exchanges are subject to product availability.

If you receive a defective or incorrect product, please contact us within 7 days of delivery with photos, and we’ll make it right.

To request a return or exchange, please email us at support@threadstrends.shop. with your order number and details.

Business Information

Business Name: Threadstrends

Support: 24/7

Business Hours: 9:00 AM to 5:00 PM (Monday to Friday)

Business Number: +1 (212) 900-9768

Business Mail: support@threadstrends.shop

Business Address: 1021 Webb Ave, Krugerville Texas 76227, United States